General Care

A regular maintenance programme is recommended to achieve three key things:-

• Remove soil and dirt from the surface of the carpet
• Preserve the original texture of the carpet
• Increase the lifespan of the carpet

Soiling

More often than not, soiling occurs as the result of particles of dirt being walked into the carpet from some external source. Prevention is always better than cure, and we recommend door mats at all entranceways to create a barrier to soiling.
Staining

Staining occurs from the chemical bonding of a pigment with the wool fibre. Once this bonding has taken place, removal can be extremely difficult without causing some damage to the carpet pile. This is why promptly attending to spills and stains is so critical.

The cleaning programme needs to be proportional to the carpet's exposure to soiling. Frequent and moderate cleaning is preferable to harsh treatment likely to be required if cleaning is done infrequently.

Recommended programme:

1. Dry vacuum regularly - at least once a week and more often in heavy traffic areas. This will remove free soil particles and surface litter, and prevents soil becoming embedded in the pile, causing accelerated wear by grinding at the base of the tufts.

For loop pile and shagpile carpets:

We recommend the use of a plain suction-type vacuum cleaner. Turbo or revolving brush head attachments may reduce surface hairiness or frizzing - however over-use can lead to frizzing especially on loop pile berber carpets. Beater bar and adjustable revolving brushes should only be used on the lightest settings.

 

For cut pile carpets (other than shagpile) and combination cut and loop:

All three types of cleaner heads can be used but over-use with a revolving brush-style vacuum cleaner head may affect the tailored appearance of your cut pile. We recommend using a plain suction head (avoiding unnecessary pressure which will flatten the carpet), and occasional grooming with your turbo or revolving brush head.

 

2. Promptly attend to spills and stains (see our stain cleaning guide)

 

3. When necessary, a professional steam clean by a reputable company can remove entrapped soil particles on an annual basis and revive the appearance of your carpet. Do not be concerned about the wet cleaning process removing natural oil from your wool carpet - most of this was removed during manufacture as an oily carpet attracts dirt far more quickly.