Spills & Stains
Any accidental spills and stains need to be dealt with
immediately to avoid permanent damage. See our stain
cleaning guide for advice on specific stains. Before using any
stain treatment, make sure you have 'contained the stain' to stop
it spreading further.
DO:
- Blot up liquids straight away using a paper towel or clean
cloth. In the event of any large area spills, we'd recommend
putting a clean towel down and standing on it to absorb a much
liquid as possible.
- Scoop up solids immediately
DON'T
- Rub wet carpet pile - ever! This will damage the carpet pile
and can spread the stain further.
- Drown the carpet in water.
With most liquid stains, lukewarm (not hot) water is the safest
thing to use after you have blotted up as much excess liquid as
possible using a clean dry towel or paper towel - ensuring you
do not rub the stain (this will damage the pile). You can continue
to gently apply water and re-blot. The wool pile will not be
damaged by water as long as you don't over-wet the carpet, as this
may cause watermarks on the surface and may damage the backing.
Most oily or greasy stains can be removed, even after a period
of time. However, certain stains may have a chemical reaction with
the fibre and can cause irreversible damage. Cavalier Bremworth
produces a top selling dry stain
remover which is available through most supermarkets. This was
rated by NZ Consumer Magazine as the top-rated dry stain remover
product in their 2007 survey.