Any accidental spills and stains need to be dealt with immediately to avoid permanent damage. See our stain cleaning guide for advice on specific stains. Before using any stain treatment, make sure you have 'contained the stain' to stop it spreading further.
With liquid stains, we'd recommend the use of our Wet Stain Remover - but again repeat our advice that before any stain treatment, you must firmly blot up the stain first before applying. If you don't have any of the Wet Stain Remover handy, then the next best thing would be to dilute the area with lukewarm (not hot) water and re-blot thoroughly using clean, dry paper towels, ensuring you do not rub the stain. You can continue to gently apply water and re-blot. The wool pile will not be damaged by water as long as you don't over-wet the carpet, as this may cause watermarks on the surface and may damage the backing.
Most oily or greasy stains can be removed, even after a period of time. However, certain stains may have a chemical reaction with the fibre and can cause irreversible damage. Cavalier Bremworth produces a top selling stain remover for dry stains and also has a very effective stain remover for wet stains. Both are available for purchase online through Ecomist and through Woolworths or IGA supermarkets. The Dry Stain Remover was rated by NZ Consumer Magazine as the top-rated dry stain remover product in their 2007 survey. And yes, they can both be used on wool and synthetic carpet.
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