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Buying Guide

Planning ahead

Helping you choose the perfect carpet for your family and lifestyle is our priority, so we’ve pulled together a list of the most important things to consider before you head to the retailer.



The appearance of colour can change in different environments, so it’s important to view your chosen sample under daylight and artificial light before making your final decision. And remember; darker colours can make a room appear smaller, whereas lighter colours can create a sense of spaciousness. 


Price and quality

Carpet is one of the most affordable flooring options. It's usually quoted in linear metres (1m long x 3.66m wide – the dimensions of a standard carpet roll). To convert to square metres, divide by 3.66.

For quality assurance, look for the independent Australian Carpet Classification Scheme performance rating label on the back of the sample.   


Durability and gradings

Rest assured, all our carpets are exceptionally durable. The best way to measure durability is to look for an independent grading like the ACCS Residential Extra Heavy Duty Plus Stairs, 6 Star Grade label that you'll find on the back of all our carpets. 


Going natural

For carpet with superior design and performance on your floor, wool is the natural choice of fibre.

Not only is it hard-wearing and luxurious underfoot, wool is hypoallergenic, stain resistant, fire resistant and helps to create a warm, dry and healthy home.

Wool is also 100% biodegradable and sustainable, making it better for our planet.


Choosing the right style

  • Cut Piles

    Cut pile carpets are incredibly luxurious underfoot. Depending on the fibre type, some cut pile carpets show footprints – called tracking – (which generally vacuum out) and plusher cuts can show permanent shading, which you can read more about in our carpet care section. A quick tip – if you have cats that like to scratch or claw the floor, a cut pile carpet is your best option.

  • Loop Piles

    Loop pile carpets offer an array of stylish textures and designs, ranging from a minimalist appearance through to bold, unique patterns. Although loop pile carpets don’t show tracking and shading like cut pile carpets, they can still show traffic patterns in areas of the home that are repeatedly walked over in the same area (i.e. hallways). Loop pile carpets are not recommended for pets that have a tendency to claw at furniture and carpet. 

  • Cut and Loop Piles

    These carpets are a clever combination of cut pile and loop pile construction with the cut piles contrasting with the loops to create a distinctive pattern across your floor.


Lifestyle needs

Kids? Pets? Sunny? We're here to match you with the ideal carpet for your lifestyle. There's an option for every home, so we’ve created a Carpet Selector Tool to help narrow down your search.

Carpet Selector


Order samples

Once you’ve decided which carpets you love, you can order samples online and we'll deliver them to your door. A quick tip: once it's installed, your new carpet will generally appear about 20% lighter than the sample.

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Country: New Zealand| Australia